VZones Marketing E-mails - 1999-2014

Official communications from the VZones team can be found here.

2000

January

Subject: Letter to VZones members

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Date: Fri, 07 Jan 2000 07:01:27 -0800
Subject: Letter to VZones members
To: x@there.freeserve.co.uk
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X-Header: VZones members

Dear VZones Members:

Over the last 6 months or so our VZones population has grown
faster than ever before. The massive new traffic has 
stressed our hardware to the limits, and in fact beyond. 
Over the Holiday, and again over the last few days, the 
hardware on which we run the VZones failed causing a lot 
of disruption for you, our valued members. For this I 
apologize and assure you that we are doing all we can to 
fix the problems.

On January 12, 2000 we will switch over to our new hardware 
configuration which is currently in the testing process.
This new hardware, together with several new software 
upgrades and a new hosting service, will provide a better 
and more reliable service. We have invested a large amount 
of time and money in these new upgrades, and the feedback 
so far from our testing group is that it was money well 
spent.

Again, I apologize for the inconvenience and assure you 
that we intend 2000 to be the best Avatar year so far!


David Andrews,
C.E.O.

Subject: Announcement from Avaterra.com

From ???@??? Wed Jan 12 20:30:13 2000
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Date: Tue, 11 Jan 2000 12:33:03 -0800
Subject: Announcement from Avaterra.com
To: hello@there.freeserve.co.uk
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Precedence: list
X-Header: All members announcement

Dear Member,

The time has finally arrived!  We will be upgrading to new servers this
Wednesday, January 12.  The cutover is scheduled to begin at 9:00 a.m. VZT
(PST) and completed by Thursday, January 13 at 9:00 a.m. VZT (PST).  We are
doing everything possible to ensure downtime is limited to 24 hours.

 What does this mean to you?

Once the cutover begins, neither VZconnections, nor the Dreamscape will be
available for a 24 hour period.  There will be no access to the Avaterra web
sites during this 24 hour period as well.  Full service should be restored
by January 13 at 9:00 a.m. VZT (PST).  There will be no "time warp" with
regards to the cutover, so all possessions, avatars, turfs, etc. will be in
tact when we return to service.

This also means that once the new servers are in place, we can look forward
to fewer crashes, shorter downtimes, and increased functionality of our
products.  We are continuing to work towards providing you with the best
service possible.

We apologize for this inconvenience, but in order to move forward, the down
time is a necessary evil!  Support will be available through the Delphi
forum(http://www.delphi.com/vzones) during this down time to keep you all
company, and inform you of any delays or problems that might arise.

We look forward to a successful cutover, and will see you all in worlds on
January 13th!

Have a great 2000!

Avaterra Team

Subject: Announcement from Avaterra.com

From ???@??? Mon Jan 31 22:32:28 2000
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Date: Mon, 31 Jan 2000 14:07:24 -0800
Subject: Announcement from Avaterra.com
To: member@blarg.com
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X-Header: Dreamscape members announcement
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X-UIDL: 21
Status: U


Dear Dreamscape Member, 

As we continue to increase membership in both Dreamscape (DS) and 
VZconnections (VZc), it has become clear that we must change the way we 
communicate with the DS community. We realize that the flow of information 
has suffered during this period of growth. The new direction that we have 
taken has removed a great deal of our time from direct community 
involvement. In order to improve in these areas, we have made the decision 
to appoint a "division manager" for DS. 

In an effort to improve our communication and support for DS, to adjust to 
the increase in the number of members in both worlds, and to have a contact 
that works exclusively on DS issues, we are happy to announce the 
appointment of Caretaker Electra as Dreamscape Manager. Electra, well known 
to you as person in charge of the Acolytes, will assume her new duties 
effective immediately. 

Oracle Electra will work closely with Senior Community Management (Delilah 
and Michael). Her primary focus will be to strengthen the link between the 
community and Avaterra by managing the Dreamscape within the community 
perspective, in conjunction with the long-term strategies of Avaterra. Among 
her duties are DS in-world staff (Caretakers and Acolytes) management, 
enhancement and development of the DS community, in-world policies, 
promotion of events, and most importantly in-world communication with 
members (including town meetings). Electra can be contacted via email at 
electra@avaterra.com. 

Michael and Delilah will continue with their roles of Community Management, 
continuing to focus more primarily on strategic issues and future growth 
opportunities of the zones. They will continue to develop and review 
policies and community philosophies for the zones. Included here are member 
support issues, community Issues, and community co-ordination across both DS 
and VZc.  Electra will continue to report directly to Michael and Delilah 

Please congratulate Oracle Electra, and join us in welcoming her to her new 
position! 

Delilah & Michael 
Community Management 

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